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MYWELLNESS CRM

The software suite that helps fitness, health, and sports facilities engage customers, improve staff effectiveness, and sell premium services.

Go to Mywellness CRM

HIGHER RETENTION

Keep customers happy and connected with personalized and engaging journeys

MORE SECONDARY SPENDING

Make it easy for customers to book and buy products and services with automated campaigns

INCREASED STAFF EFFICIENCY

Ensure staff time is assigned to what matters more by simplifying and automating their work 

In the spotlight

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Boost retention with hyper-personalized customer journeys

Provide customers with the tailored support they need, by pairing insightful data collected through the Technogym Ecosystem with a full-fledged suite of marketing automation tools.

  • Track and collect all relevant health and fitness information in a single place, paperless
  • Profile customers automatically and group them into relevant clusters, based on their activities
  • Design automated journeys that prompt members into taking action based on their cluster
  • Offer a branded app that acts as a centralized touchpoint for booking, tracking, and more

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Increase revenue with effortless cross-selling and upselling​

Maximize your revenues and guarantee customer satisfaction by offering them the products and services that are most relevant to them.

  • Get a complete and flexible booking system
  • Sell classes and services through the Technogym App and your website
  • Amplify your reach with a full-fledged marketing suite that lets you communicate via email, push notifications, SMS, social media, equipment and facility screens
  • Enable a connected and seamless class experience, from booking to tracking


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Improve staff efficiency with automation

Free up staff time from low-level tasks so they focus on your customer's needs fully.

  • Automatic alerts notify trainers in-app when members get into the facility
  • Sync with the trainer's app scheduled tasks and appointments assigned by journeys
  • Prescribe comprehensive training plans that get synchronized across the Technogym Ecosystem

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Harness powerful business insights in real time

Scale your business and optimize your efforts by accessing key data and valuable insights on retention, revenues, journey compliance, and more. 

  • Highlight drop-out risk so you can work on improving retention
  • Understand what they appreciate the most with interactive dashboards
  • Get a breakdown of the most popular workout types so you can plan your facility more efficiently
  • View all your chain KPIs in a centralized view

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TECHNOGYM ECOSYSTEM

The open platform embracing software, apps, smart exercise equipment, and devices that helps people achieve better results faster, and stay healthier over time.

Products and services supplied in USA by TECHNOGYM USA Corp. 70 Hudson St. int. 610, Jersey City, NJ 07302, USA
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