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MYWELLNESS CRM

The software suite that helps fitness, health, and sports facilities engage customers, improve staff effectiveness, and sell premium services.

Go to Mywellness CRM

HIGHER RETENTION

Keep customers happy and connected with personalized and engaging journeys

MORE SECONDARY SPENDING

Make it easy for customers to book and buy products and services with automated campaigns

INCREASED STAFF EFFICIENCY

Ensure staff time is assigned to what matters more by simplifying and automating their work 
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Shape the future of fitness with AI-powered coaching

Blend your expertise with the raw power of the new Technogym AI Assistant and a completely redesigned prescription interface. Deliver hyper-personalized, high-impact training plans while slashing programming time by 80%.

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In the spotlight

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Boost retention with hyper-personalized customer journeys

Provide customers with the tailored support they need, by pairing insightful data collected through the Technogym Ecosystem with a full-fledged suite of marketing automation tools.

  • Track and collect all relevant health and fitness information in a single place, paperless
  • Profile customers automatically and group them into relevant clusters, based on their activities
  • Design automated journeys that prompt members into taking action based on their cluster
  • Offer a branded app that acts as a centralized touchpoint for booking, tracking, and more

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Increase revenue with effortless cross-selling and upselling​

Maximize your revenues and guarantee customer satisfaction by offering them the products and services that are most relevant to them.

  • Get a complete and flexible booking system
  • Sell classes and services through the Technogym App and your website
  • Amplify your reach with a full-fledged marketing suite that lets you communicate via email, push notifications, SMS, social media, equipment and facility screens
  • Enable a connected and seamless class experience, from booking to tracking


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Improve staff efficiency with automation

Free up staff time from low-level tasks so they focus on your customer's needs fully.

  • Automatic alerts notify trainers in-app when members get into the facility
  • Sync with the trainer's app scheduled tasks and appointments assigned by journeys
  • Prescribe comprehensive training plans that get synchronized across the Technogym Ecosystem

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Harness powerful business insights in real time

Scale your business and optimize your efforts by accessing key data and valuable insights on retention, revenues, journey compliance, and more. 

  • Highlight drop-out risk so you can work on improving retention
  • Understand what they appreciate the most with interactive dashboards
  • Get a breakdown of the most popular workout types so you can plan your facility more efficiently
  • View all your chain KPIs in a centralized view

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TECHNOGYM ECOSYSTEM

The open platform embracing software, apps, smart exercise equipment, and devices that helps people achieve better results faster, and stay healthier over time.

Technogym U.K. Limited is authorised and regulated by the Financial Conduct Authority (FRN: 734375). Its registered office is at Two The Boulevard, Cain Road, Bracknell, Berkshire, RG12 1WP.
Technogym U.K. Limited acts as a credit broker, not a lender, and offers credit products from a limited number of selected finance partners. We do not receive any commission or other financial incentive from these finance partners for introducing customers. Finance is available only to permanent UK residents aged 18 or over and is subject to status. Terms and conditions apply. Late fees may apply if you fail to keep up with repayments.
You should carefully consider whether you can afford the repayments before entering into a credit agreement. Missing payments may negatively impact your credit rating and make it more difficult or more expensive for you to obtain credit in the future.
You may be able to obtain finance for your purchase from other lenders, and you are encouraged to seek alternative quotations and compare offers before making a decision.
If you have a general complaint, you can contact us at the address above or by phone at 0800 316 2496 or fax at +44 (0) 1344 300238.
If your complaint relates to a finance agreement, we may forward it to the relevant credit provider, who will handle it in accordance with their procedures.
If you are not satisfied with the outcome, you may be entitled to refer your complaint to the Financial Ombudsman Service (www.financial-ombudsman.org.uk).
Products and services supplied in UNITED KINGDOM by TECHNOGYM U.K. Ltd. | Two The Boulevard, Cain Road RG12 1WP, Bracknell, UK | Vat code: GB628385120
Bp: base | Vp: 1025px